Warranty

HG Precision custom parts are built to withstand the harshest conditions; however, we realise that there are sometimes situations that cannot be avoided. If your part is damaged or needs repair please fill in the warranty and repairs application form.

If the damage is due to incorrect use or general wear and tear, I will give you an estimate of the repair cost. If the damage is due to a fault in the item, HG Precision will either repair the part at our cost or the item will be replaced.

Where a product is faulty or damaged due to manufacturing faults we will at our discretion, either:

- repair the product; or

- replace the product; or

- give you a full refund.

Any gear sent to HG Precision for assessment or repair must be clean, so please clean your item before bringing it in to your retailer or posting it to us. Any part that’s not clean upon arrival will not be assessed or repaired and will be returned to you.